I want to start this review by saying that the bowling alley is well kept, most of the staff was friendly and the servers were efficient. Now, I had a horrible experience with Wendy, the manager. She was rude not only to us, but to the employees as well. She was super unprofessional with the employees talking down to them in front of customers. We played 3 games and decided to enjoy some food before starting the next one. Once she noticed that we were eating and not playing she came over ( in a very rude manner) to advise us that we would have to move if we weren't going to continue playing. I would understand that if there people waiting to play and no lanes unavailable, but that was not the case. I would say about half of the lanes were still available at this point. She ONLY turned her attitude around when I asked for her name and position at the alley, knowing that a negative review was brewing. I will take my business elsewhere next time where it will be appreciated and respected, especially by a supposed manager, who was not manager material at all.
This alley is clean, contemporary, and relatively cheap. You can choose the "all you can bowl" option to save money money. Also, the bartender was great and while the food isn't terrible, it's mostly your standard fried bar options.
I am not a bowler so I really cannot compared to many other places but this is certainly top-notch! I was very clean food is pretty good and the staff is super friendly!
First of all let me start with the staff. The staff was very friendly, welcoming and helpful. So sorry they work for a manager who belittle them and spoke to them nasty in front of customers. The manager Wendy from the start of us getting their had a very bad attitude, treated us differently becuase we were not regulars or maybe a racial thing who knows. But she kept harassing us throughout our time in the alley. She told us we had to move if we were not bowling (we bought drinks, food and 4 games) but she kept harassing us even though the alley was empty. Very nasty and unprofessional. I would not going here anymore and I would not recommend to anyone as long as that manager Wendy is there.
Normally a fine place to bowl. Yesterday they decided to sand down half the lanes while people were bowling. Yes, they were running loud sanding machines and kicking up particles of who knows what with not a care in the world. No one in their right mind would sand their wood floors without wearing a respirator and taking other precautions but AMF seems to think that it is a swell idea to subject their customers, many of whom are children, to this. We left when we realized whst was going on, but this shows a callous disregard for customers and employees. Really bad judgement.
Amf Syosset Lanes is a US Bowling Alley based in Syosset, New York. Amf Syosset Lanes is located at 111 Eileen Way, Syosset, NY 11791, USA.
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