That said, I've had several circumstances like other posters where personnel like Danny or Rick are extremely rude and thoughtless when they contact me about payments, or when I contact them. Rick once told me when I was 2 days behind that the only reason they wouldn't repossess my vehicle after only being 2 days late and paying for over a year, was because he didn't want to fill out the paperwork. That kind of attitude doesn't give you any sort of comfort in dealing with a company that holds the loan on your vehicle.
I've been paying off a car I have a loan with Carvant for, for almost 18 months now. Besides the way they calculate your payoff and interest rates, I haven't had any other major issues with them. I'm a sole proprietor and on a variable income, which means sometimes my payments are early, and sometimes up to 2 weeks late depending on work volume. Whatever the case may be, they are always willing to work with me.
i have been with this company since janurary 2017 and i haven't ran into no issue with them. if i had to break up my payment for the month they gave me great assistance and seem very understanding! customer service rep alex is a very nice person and does a great job. i recommend him to anybody who decides to get a loan with carvant.
But overall, the negative experiences have been heavily outweighed by positive ones, reps like Linda and Brittney are fantastic, and work with you as much as they can. I've been really appreciative of their willingness to work with me, and let's face it, as long as people are willing to work with you when you're late, you can deal with a little rudeness. If you have poor credit, and are seeking a solution on a vehicle, Carvant is a good place to help you make inroads into better vehicles and better credit.
At first things were smooth sailing, and though we've had to exchange words; that have now lead to a BBB compliant for unprecedented rudeness: we usually are able to come to a compromise but unfortunately, the increase of arrogance and ignorance have indefinitely sealed the deal. I do not blame this company for the situation at hand, but at the same token it is imperative to maintain your customer rapporteur. Because of a continuous put fail, I decided to allow them to repossess my vehicle and every since have not been able to gather my belongs. Highly rude and aggressive with my Mother, whom is quite experienced in both ends of this spectrum being a consultant for matters such as these and having an extensive experience along with awards for outstanding Customer service. But that's besides the point, but because of the stand off a case will be opened and if the behavior continues it will result in a lawsuit. But in case John or Benny Lopez read this, y'all should read FL Statue 713.8 and all sub sections. It's against the law period and telling a customer " Well that's just how it's done " let's me know y'all are up to no good. I appreciate the business but frick and frack have carried me my entire life. I wanted the car not needed. I chose to deal with the despicable behavior but nonetheless. I refuse absolutely refuse to deal with any company that does not respect the customer and at evasive and/or incompetent. Period. Happy business. I will not be referring anyone to y'all regardless of our outcome. Thank you
I hate this company they are rude and scammers they will add on addition fees without u knowing
29 days late with my loan witch is not even considered late they send me text everyday that there going to take my car well I going to refine it never report when I'm on time to the credit berries so why should I pay before the 30 days there loss of me and money I will get new loan there nasty they won't sent stament out to see what I pay so far and for my records I never bounce a check they won't let me send any they suck
Carvant Financial is a US Finance company based in Syosset, New York. Carvant Financial is located at 6901 Jericho Turnpike #218, Syosset, NY 11791, USA.
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